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Offline Files Synchronization – Can’t change sync destination

April 14, 2008
Redirect Config:
Current Setup:
\Server1shareusernameMy Documents
Old Setup:
\Server2shareusernameMy Documents

Sync error: \Server2share on File Server – DC – DNS (Server2)): Unable to connect to ‘\Server2share.’ The network name cannot be found.

Solution:
How to Restart the Offline Files Cache/Database

The Offline Files (CSC or Client Side Caching) cache and database has a built-in capability to restart if its contents are suspected of being corrupted. If corruption is suspected, the Synchronization Wizard may return the following error message:
Unable to merge offline changes on \server_nameshare_name. The parameter is incorrect.
MORE INFORMATION
The Offline Files cache is a folder structure located in the %SystemRoot%CSC folder, which is hidden by default. The CSC folder, and any files and subfolders it contains, should not be modified directly; doing so can result in data loss and a complete breakdown of Offline Files functionality.

If you suspect corruption in the database, then the files should be deleted using the Offline Files viewer. After the files are deleted out of the Offline Files viewer, a synchronization of files may then be forced using Synchronization Manager. If the cache still does not appear to function correctly, an Offline Files reset can be performed using the following procedure:
1. In Folder Options, on the Offline Files tab, press CTRL+SHIFT, and then click Delete Files. The following message appears:
The Offline Files cache on the local computer will be re-initialized. Any changes that have not been synchronized with computers on the network will be lost. Any files or folders made available offline will no longer be available offline. A computer restart is required.

Do you wish to re-initialize the cache?
2. Click Yes two times to restart the computer.

Each client would then have to re-configure their offline folders

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